Terms and conditions

Terms & Conditions

Introduction

These Terms & Conditions govern your use of this website and the purchase of products from our store. By accessing or using this website, you agree to be bound by these terms.

Business Information

This website is operated by Deep South Catering Equipment (DSCE). All transactions are subject to applicable South African laws.

Products & Availability

  • All products are subject to availability.

  • We reserve the right to limit quantities, discontinue products, or update specifications without prior notice.

  • Product images are for illustrative purposes; actual products may vary slightly based on manufacturer updates.

Pricing

  • All prices are listed in South African Rand (ZAR) and include VAT.

  • We strive for accuracy, but errors may occur.

  • We reserve the right to correct pricing errors and cancel orders placed at incorrect prices (with a full refund if payment has been made).

Orders & Acceptance

  • Placing an order does not guarantee acceptance.

  • An order is only confirmed once payment has been received and verified.

  • We reserve the right to refuse or cancel any order for valid reasons, including suspected fraud or stock unavailability.

Payment Terms

  • Full payment is required before order processing and dispatch.

  • Accepted payment methods are listed on our website.

  • All transactions are processed through secure payment providers.

Shipping & Delivery

  • Shipping times and costs are clearly provided at checkout.

  • Delivery timeline: 2-6 business days.

  • Risk may pass to the customer upon delivery, depending on courier terms.

For full details, please refer to our Shipping Policy.

Returns & Refunds

Returns and refunds are handled in accordance with our Returns & Refund Policy, which forms part of these Terms & Conditions.

Warranty & Product Use

  • Warranty: All products are applicable to a minimum or 12 months warranty.

  • Improper use, installation, or maintenance may void warranties.

Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages

  • We are not responsible for losses resulting from misuse, improper installation, or external factors beyond our control

Nothing in these terms limits your statutory rights under applicable consumer laws.

User Responsibilities

By using this website, you agree:

  • To provide accurate and complete information

  • Not to misuse the website or engage in fraudulent activity

  • Not to interfere with website functionality or security

Intellectual Property

All content on Deep South Catering Equipment (DSCE)website, including text, images, logos, and design, is the property of Deep South Catering Equipment(DSCEt or its licensors and may not be used without permission.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how your personal information is collected and used.

Third-Party Services

We may use third-party services (e.g., payment gateways, couriers). We are not responsible for their independent policies or performance.

Governing Law

These Terms & Conditions are governed by the laws of South Africa. Any disputes will be subject to the jurisdiction of South African courts.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective once published on this page.

Contact Information

For any payment-related queries:
Address: Prime Park, Unit E27, Mocke Rd, Diep River, Cape Town, 7801
Phone / WhatsApp: +27 71 729 0776
Email: info@deepsouthcateringequipment.co.za

By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.